Safety Tips When Buying on ndefwaya.com
When browsing the site, bear in mind that if it seems too good to be true, it probably is.
Here are a few things to watch out for:
• Rentals, electronics, home appliances, pets, luxury items, and vehicles, listed under market
value
• Jobs with lucrative pay but minimal education/training and job duties required of them
• Loans with low interest rates regardless of employment/credit status
Job Applications - Do Your Research
The world is at your fingertips; do your homework. If someone is offering you a flexible job with
attractive pay, find out more about the company / organisation before you commit; confirm the
company name, branch location, phone number, etc.
Communication with Sellers
If someone wants to move the conversation off the ndefwaya.com platform, to private email, SMS,
or WhatsApp, prior to a verbal exchange about the potential transaction, this is highly suspicious.
Generally, users only want to move to this form of communication after they have vetted the
potential buyer / tenant / employee. Prompting movement off the GT messaging system can be
done in variety of ways:
• "My mom / cousin / neighbour / boss is interested in the item, contact her here (email address)"
• "The ndefwaya.com app doesn’t work / takes too long to load / freezes / wont load properly"
• "I’m rarely online SMS / WhatsApp me here"
• "For security reasons / due to past experiences on ndefwaya.com, I only communicate via email /
SMS / WhatsApp"
Things to Look Out for in Seller Replies:
Oddly capitalized words or letters, adding special characters between letters within a word -
what is ur EMAIL address, send me your WHATSAPP
Inbox me here
Note: If a link is provided to view an item, be sure to fully review the URL before clicking on it.
Important Safety Tips:
• ndefwaya.com encourages face-to-face, local, trading - When you find an item you'd like to buy,
ask to meet in-person to see the item and exchange money in a safe public place.
• ndefwaya.com chat helps keep your personal information safe, and is never shared with the
seller or anyone else.
• Flag suspicious messages through the Report Conversation option or reach out to our helpdesk
• Never provide your personal or banking information (EG: Credit Card or ID number) to others
over the internet
• Do not pay using any form of anonymous payment services, including: Bidpay, eWallet, Western
Union, PayPal or Money Gram.
10 ONLINE SAFETY TIPS FOR BUYING & SELLING
1. Don't do anything online that you wouldn't do in real life!
2. Use common sense. If something sounds too good to be true, it probably is.
3. Beware of common scams and fraud. Click here for scam examples.
4. Ndefwaya.com encourages face-to-face, local, trading -
When you find an item you'd like to buy, ask to meet in-person to see the
item and exchange money in a safe public place.
5. Learn more about the seller that you're transacting with -
How long has the seller been active on the site? Learn more here
6. If a local transaction is not possible, never send your item before receiving
the money and make sure that it's reflected in your bank account.
7. Do not accept or pay using any form of anonymous payment services such as:
Bidpay, eWallet, Western Union, PayPal or Money Gram.
8. Never provide your personal or banking information -
(e.g.credit card number, ID number) to others over the internet.
9. If you are suspicious, reach out to us through our ndefwaya.com Contact Us page.
10. In case of fraud or illegal activity, please also contact us and report it to the Police.
